Because Good Customer Service Shouldn't Be Optional…
Ugh! Someone asked me if I only do negative reviews on this site. The answer is absolutely not; there are some AH-MAZING restaurants in the world and I always give credit where credit is due. Unfortunately, for the new steakhouse in town, Reserve Steakhouse, there will be no credits (not a single one) given in this ...
Ladies and Gentleman, please take note: Sbraga is customer service done right…very right! Not only did the hubby and I make a reservation for 9:15 (about 45 minutes before closing time), but our experience was the absolute best since we’ve been in Philadelphia. Check out the deets below! Sparks: The hostess and server were very welcoming, warm, ...
You know what I don’t like? When other black people assume they can skimp on being professional (in professional settings) just because I’m black. It’s like some people see me and think “whew, so glad I can relax and treat you like we’re cousins and just give you great customer service when I feel like ...
Before I get into this, I must say I really, really wanted to hate Del Friscos: a large, pricey and popular, chain restaurant with standard steakhouse food and “suggestively” clad young women as servers. I even visited multiple times just in case I was wrong about the good experience I had the time before. But, after about ...
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