Because Good Customer Service Shouldn't Be Optional…
You know what I don’t like? When other black people assume they can skimp on being professional (in professional settings) just because I’m black. It’s like some people see me and think “whew, so glad I can relax and treat you like we’re cousins and just give you great customer service when I feel like ...
Before I get into this, I must say I really, really wanted to hate Del Friscos: a large, pricey and popular, chain restaurant with standard steakhouse food and “suggestively” clad young women as servers. I even visited multiple times just in case I was wrong about the good experience I had the time before. But, after about ...
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