The Standard: What Excellent Service Looks Like (Restaurants)

I must say, even if I am using the drive-thru at a local fast food restaurant, I expect good service (e.g. a smile, an interest in making sure my order is correct, fresh, hot food, with a nice attitude to match). So far, my standard for these types of restaurants is Chick-fil-A. Visit any Chick-fil-A in ...